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1. General Provisions
1.1 This Privacy Policy describes how Mishko Sp. z o.o., KRS No. 0001230837, NIP 1133198013, REGON 544321906, registered office: ul. Ostrobramska 101A, lok. 301, 04-041 Warsaw, Poland (hereinafter referred to as the Data Controller) collects, processes, stores, and protects personal data obtained from customers and visitors of the MISHKOO online store (hereinafter referred to as the Data Subject or You).
1.2 Personal data means any information relating to an identified or identifiable natural person. Processing of personal data includes any operation performed on personal data, including collection, recording, storage, use, disclosure, modification, deletion, or destruction.
1.3 The Data Controller processes personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation – GDPR) and all other applicable laws governing the protection of personal data.
2. Collection, Processing and Storage of Personal Data
2.1 Personal data is primarily collected through:
* the MISHKOO online store;
* the order system;
* e-mail correspondence;
* customer communication.
2.2 By visiting and using this website, You agree that the information You provide may be collected and processed for the purposes described in this Privacy Policy.
2.3The Data Subject is responsible for ensuring that the personal data provided is accurate, complete, and up to date.
2.4 The Data Controller shall not be liable for any damage resulting from inaccurate or incomplete personal data provided by the Data Subject.
3. Personal Data We Process
The Data Controller may process the following personal data:
* first name and last name;
* e-mail address;
* telephone number;
* delivery address;
* parcel locker or pickup point information;
* purchased products;
* order number;
* order value;
* payment information;
* delivery information;
* any other information voluntarily provided during communication or while placing an order.
4. Legal Basis for Processing
Personal data is processed on the basis of Article 6(1) of the GDPR:
* Consent of the Data Subject;
* Performance of a contract;
* Compliance with legal obligations;
* Legitimate interests of the Data Controller.
5. Purposes of Processing
Personal data is processed for the following purposes:
* processing and fulfilling orders;
* providing delivery services;
* payment processing;
* customer support;
* accounting and tax obligations;
* handling complaints and warranty claims;
* fraud prevention;
* compliance with applicable legal requirements.
6. Payment Processing
Payment processing is provided by the MakeCommerce payment platform (Maksekeskus AS).
Payment processing is provided by the MakeCommerce payment platform (https://makecommerce.lv/). Therefore, the personal data required for payment execution is transferred to the platform owner, Maksekeskus AS.
7. Sharing Personal Data
To provide our services, personal data may be shared with:
* MakeCommerce (Maksekeskus AS);
* Omniva;
* DPD;
* accounting service providers;
* IT service providers;
Personal data is never sold to third parties.
8. Data Retention
Personal data is retained only for as long as necessary to:
* fulfil contractual obligations;
* comply with legal and tax requirements;
* resolve disputes;
* protect legal claims;
* fulfil accounting obligations.
After the retention period expires, personal data is securely deleted or anonymized.
9. Data Security
The Data Controller implements appropriate technical and organizational security measures to protect personal data against:
* unauthorized access;
* accidental loss;
* destruction;
* alteration;
* disclosure.
10. Rights of the Data Subject
Under the GDPR, You have the right to:
* access Your personal data;
* obtain a copy of Your personal data;
* request correction of inaccurate data;
* request deletion of personal data;
* restrict processing;
* object to processing;
* withdraw consent at any time;
* request data portability;
* lodge a complaint with the competent supervisory authority.
Requests may be submitted by e-mail: info@mishkoo.com
or by post to: Mishko Sp. z o.o.
ul. Ostrobramska 101A, lok. 301
04-041 Warsaw , Poland
11. Changes to this Privacy Policy
The Data Controller reserves the right to amend or update this Privacy Policy at any time.
The latest version becomes effective immediately upon publication on the MISHKOO website.
Data Controller
Mishko Sp. z.o.o.
KRS: 0001230837
REGON: 544321906
Registered office: ul. Ostrobramska 101A, lok. 301 04-041 Warsaw , Poland
E-mail: info@mishkoo.com